FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Standard shipping to anywhere in Australia takes 7–14 business days. You’ll receive a tracking number once your order is dispatched.

Do you offer free shipping?
Yes — free shipping on every order, Australia wide. No minimum spend.

Can I track my order?
Yes. Once your order is dispatched, you’ll receive a tracking link via email.

Do you ship internationally?
Currently we ship to Australia only. International shipping is coming soon.

Products & Sizing

How do your hoodies fit?
Our hoodies are oversized fit. We recommend sizing down if you prefer a more fitted look. Check the size guide on each product page.

What quality are the hoodies?
Heavyweight fleece, built for Australian winters. Thick, warm, and built to last.

Returns & Exchanges

Can I return or exchange my order?
Yes — we accept returns within 14 days of delivery. Items must be unworn and in original condition. Contact support@redlined.com.au to start a return.

What if I receive a faulty item?
Contact us immediately at support@redlined.com.au and we’ll sort it out at no cost to you.